How R***** Power Transformed Operations with Advanced Tracking & Financial Reporting
Client Overview
R***** Power is a leading high-voltage power line and maintenance contractor. Specializing in both overhead and underground distribution and transmission cable services, the company is a trusted partner for essential power infrastructure. Additionally, they offer immediate response services for storms and emergencies, ensuring the reliability and safety of critical power systems.
Industry: High Voltage Power Line and Maintenance Contracting
Client Since: July 2019
Source: Inbound Referral
The Challenge
Prior to implementing the new solution, R***** Power faced several key challenges that hindered their operational efficiency:
- Lack of Visibility into Data: With numerous projects running simultaneously, R***** Power lacked a unified system to track key data, leading to difficulty in managing information across different teams and departments.
- Frustration Over Tools and Missing Information: The team struggled with outdated tools that failed to capture all the necessary details, from invoicing and billable rates to service confirmations.
- Manual Processes and Inefficiencies: Many of the company’s processes were still manual, requiring significant time and effort to track and record essential project metrics, which resulted in inefficiencies, delays, and increased risk for errors.
The company needed a more advanced and integrated solution to better track financials, improve scheduling, and provide deeper insights into project data for better decision-making.
How They Found & Chose the Solution
A trusted industry contact.
R***** Power discovered the solution through a referral from a trusted industry contact. The district manager and office manager were involved in the search and found that the platform demonstrated through a referral could be customized to meet their advanced tracking needs.
The solution’s standout features—such as advanced scheduling, financial reporting capabilities, and the ability to track ROI and service confirmations—were crucial factors in their decision to move forward. The ability to customize the platform to cater to the unique challenges of high-voltage contracting was a game-changer for the company.
Implementation & Adoption
The implementation process began with close collaboration between R***** Power and our team. Initially, the scope of requirements was defined, followed by in-depth analysis and development to ensure the system met all of R***** Power’s specific needs.
Once the system was set up, the managers and key team members were trained on its functionalities. This included comprehensive instruction on financial WIP reporting, timesheet management, and advanced scheduling.
Adoption was handled smoothly by the team, with ongoing support and refinement provided throughout the process. Managers and owners were actively engaged in optimizing the platform to ensure it was being used to its fullest potential.
Key Measurable Results
The new platform delivered clear, measurable improvements across multiple operational areas:
Better Customer Service: Projects could be tracked more effectively, leading to faster response times and more transparent communication with clients.
Time Savings: This not only improved productivity but also led to greater cost savings across the board.
Improved Accuracy: Enhanced accuracy in their financial and operational reporting, which helped eliminate errors and ensure better project tracking.
Most Loved Features & Benefits
Financial WIP (Work in Progress) Reporting
The ability to track and manage work-in-progress financials allowed the company to stay on top of their budget and forecast project costs accurately.
Timesheet ROI
The ability to track timesheets and calculate ROI for individual projects helped R***** Power optimize resource allocation and ensure profitable operations.
Advanced Scheduling
The customizable scheduling functionality allowed for better planning and coordination across teams, significantly improving overall project timelines.
Customer Feedback & Testimonials
“Awesome, looks good so far!”
“This is freaking awesome, Justin!! Can’t thank you enough! Unsung hero!!”
“Fantastic, thank you Justin!”
“I LOVE IT!!! THANK YOU :)”
“This is very helpful. Thanks, Justin!”
R***** Power’s team was highly satisfied with the platform’s impact.
The consistent positive feedback highlighted how much the team appreciated the system’s ease of use, its ability to streamline operations, and the exceptional support provided throughout the implementation.
Delivering measurable improvements
By adopting a more integrated approach to data tracking and financial management, R***** Power has been able to focus more on their core services, ensuring they continue to deliver high-quality results to their clients.
Contact us to get started today.
